Administration Manager - Sheffield
Are you an experienced Administration Manager?
If so, we would like to hear from you! The successful candidate will support the management of the team based in Sheffield and Helmshore, ensuring a safe and effective working environment for our staff. Working with a range of stakeholders, the manager will be proactive to deliver on set targets and objectives. You will be undertaking a variety of duties and responsibilities.
What you will be doing:
* Managing team against KPIs
* Driving performance and develop visibility of team requirements
* Managing internal and external stakeholders
* Being part of projects, both business wide and departmental
* Reviewing process and procedures within the team to drive efficiencies
* Providing performance data for the SLT
* Supporting team with people issues and topics
* Proactive in people development and champion change
What we are looking for:
1. Administration experience.
2. Experience managing a team of people.
3. Experience of working in an office environment and managing administration process’s.
4. Experience in enhancing/improving performance within a team and developing staff.
5. Track record of delivering against KPIs.
6. Communicating with clients directly and strong customer service approach.
7. Handling multi-channel client conta...