Job Introduction
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Because at Sodexo Live! We’re so much more.
Be part of something greater.
This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club. Season 2023/24 is going to be the biggest yet, with NUFC taking on the Champions League.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
* Always adhere to company cash handling procedures.
* Assist with bar setup prior to guests' arrival, with all necessary mis en place in place.
* To complete any task assigned by a supervisor efficiently, working proactively at all times.
* Remain attentive to guests needs, working in a timely manner to minimise any wait times.
* Ensuring all drinks prepared are in line with service guidelines.
* Extensive knowledge of products stocked, and any promotions offered.
* Maintaining a safe and tidy working environment, with any defective equipment reported.
* Report any guest complaints or queries to a supervisor.
* To accurately monitor any wastage, ensuring this is recorded through the till system.
* Complete adherence to all licensing legislation, including that which is company specific.
* Ensuring correct hygiene handling (processing) of food items is maintained.
* Align with the companies Equality & Diversity policies.
* Adhere to all Health and Safety, Food Safety & Food Allergens policies.
* Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
The Ideal Candidate
* Experience is desirable.
* Excellent verbal communication skills.
* Being friendly yet professional.
* Being a team player with an ability to resolve conflict and take criticism.
* Good attention to detail and punctuality.
* Being proactive is key.