We’re on the lookout for a Customer Experience Coordinator to join us at Lincoln! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What we’re looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.
We're looking for someone to join us on a full time basis (19 hours per week 1:4 weekends) at the earliest convenience. Our Customer Experience Coordinators are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
We'll make sure you receive the very best training, you'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
To attract and retain the best in the business, we offer a great range of benefits, including:
1. Profit share bonus
2. Long service recognition
3. Income protection
4. Compassionate leave
5. Surgery discounts
A little more about us at The Pet Vet Lincoln
You'll get to work in our purpose-built, modern veterinary practice with the most fantastic facilities and a team who are all passionate about providing the very best care to all animals, day and night. Our Lincoln practice is the newest in our group, and it's packed with the latest tech to support our teams in doing what they do best. Our colleagues have a broad range of specialities and many of our team are working towards certificates to enhance their clinical skills and the services we’re able to provide. Our Lincoln team are a really friendly bunch. Check us out on ! We're constantly getting up to all sorts, from appearing on TV (Dog's Behaving Very Badly) to setting up a group-wide fundraising initiative to walk the equivalent distance between the UK and Ukraine.