Service Coordinator
£35,000 per annum
Stokesley
We are looking for a Service Coordinator to join our growing client based in Stokesley on a permanent basis.
We are seeking a dynamic, proactive, self motivated and organised individual with a genuine passion for providing OUTSTANDING customer service.
As Service Coordinator, you will report directly into the Operations Manager and you will:
* Plan and schedule engineer work in an organised manner but with the ability to adjust priorities to accommodate last minute changes to scheduled work.
* Coordinate service work, time limited project work alongside engineers and managing stock.
* You will prioritise customer service, experience and engagement at all times.
* Ensure strict deadlines are met.
* Build and maintain strong working relationships with customers.
* Track open projects, ensuring proper management and adherence to manufacturing timescales.
* Manage engineer stock effectively and proactively.
* Process paperwork including engineer job sheets effectively and to a high, accurate standard at all times.
We are looking for someone with the following qualities:
1. Exceptional communication skills; liaising with a wide range of customers and colleagues.
2. Excellent IT skills including experience with proc...