Commercial Account Handler
1. Fantastic opportunity to work within a growing new business team
2. Opportunity to handle Property, Liability, CAR, Freight Liability, Marine Cargo, Cyber, Liability policies, from SME up to large corporate accounts
3. Hybrid working with 2 days per week in our Stratford upon Avon office
About the role
Just over 80 people work with us here in Wholesale Broking and Outplacement Services and, it’s fair to say, our remit is a varied and very important one.
We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.
We have seen year on year growth which has led to the need to recruit an additional handler to work in our Corporate sales team. We are a busy, friendly and service orientated department and we’re looking for someone with a Commercial Insurance background to add experience to our knowledgeable Team.
You’ll be involved in the day to day liaison with our Agents and suppliers in the activities of obtaining quotes, inviting and renewing policies, as well as some claims administration. Supporting our agents is at the heart of what we do – ensuring that we provide the right cover and assistance for them to provide to their customers. With NFU Mutual renewal retentions sitting at 95%, we’re clearly doing a lot right!
And as well as supporting our NFU Mutual Agency network and Regional Sales teams in acquiring and retaining customers, we support Head Office Underwriting’s strategic goals, and facilitate and provide the outplacement of large, complex, high risk Commercial and Specialty Risks for our Agency network through the Composite and London Insurance Markets.
This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the .
About you
As an experienced new business Commercial Account Handler you will bring recent experience of working within broking or underwriting and a good knowledge of commercial insurance
You will hold excellent knowledge of commercial insurance products which could include Property, Liability, CAR, Freight Liability, Marine Cargo, Cyber and Liability.
To join our team, you must also have:
4. Excellent customer service and communication skills
5. Have a keen eye for detail
6. Be able to prioritise and work to tight deadlines
7. Able to work as part of a team as well as being self-motivated
Qualifications:
Progress towards DIP desirable
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
8. Salary up to £45k
9. Annual bonus (up to 10% of salary)
10. Contributory pension scheme, up to 20%, including your 8% contribution
11. 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
12. A Family Friendly policy that helps you balance your work and family responsibilities
13. Access to savings at High Street brands, travel and supermarkets
14. £20 contribution to a monthly gym membership – subject to T&Cs
15. Health and wellbeing plan - cashback for dentist, opticians, physio and more
16. Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
17. Employee Volunteering - volunteer in the community for one day each year
18. Unlimited access to Refer a Friend £500 bonus scheme
19. Life Assurance cover of 4 x salary
20. Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.