Job Title: Service Office Manager
Location: Farnham, UK
Salary: £45,000.00 - £50,000.00 per annum
Hours: 42.5 hours per week, Monday to Friday (no weekends)
Are you an experienced Service Manager from the heavy plant, agricultural, or automotive sector? Do you thrive in a dynamic environment where you can lead a dedicated team to deliver outstanding service? We are looking for a skilled and motivated Service Office Manager to join our client's team in Farnham.
Key Responsibilities:
As our Service Office Manager, you will play a vital role in ensuring the smooth and efficient running of our client's Service Direct Office.
1. Overseeing day-to-day operations of the Service Direct Office to ensure exceptional service delivery.
2. Leading, managing, and supporting a skilled team to achieve operational excellence.
3. Optimizing processes to enhance efficiency and overall team performance.
4. Delivering high levels of customer service and maintaining client relationships.
5. Achieve budget and maximize profitability.
6. Recruitment of new and existing roles.
About You:
To be successful in this role, you'll need:
1. Proven experience as a Service Manager within the heavy plant, agricultural, automotive sector or similar.
2. Strong leadership skills and experience managing a service team in a fast-paced environment.
3. Excellent communication and problem-solving abilities, with a proactive approach to improving service levels.
Benefits:
They value employees and offer a comprehensive benefits package, including:
1. Competitive Salary: £45,000.00 - £50,000.00 per annum
2. Holiday Allowance: 22 days, plus an additional day for your birthday after 1 year, and an extra day after 5 years of service, up to a maximum of 26 days after 15 years of service. 8 Bank Holidays.
3. Pension: Scottish Widows Pension (Company contribution 4%, Employee contribution 5%)
4. Death in Service Benefit: 3x annual salary.
To apply for this role or find out more, please forward your CV to Ryan Houghton at [email address] or call [phone number removed].
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