Job Description
The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.Sure Maintenance, part of The Sureserve Group are a market leading heating and hot water specialist with over 40 years of successful delivery and a growing client base.
Overview of Role
Sure Maintenance have anopportunity for a dedicated and skilled Resident Liaison Officer to join our dynamic team. This role will play a significant part in maintaining strong relationships with our clients and their residents, in the effort to ensure 100% across gas servicing.If you have impeccable attention to detail, excellent communication abilities, and a passion for customer service, we want to hear from you.
You will be required to cover a geographical area, working with management, administrators and the client to ensure 100% compliance for annual gas services.
This will include using a variety of methods, including phone calls and home visits, to contact customers to arrange service appointments for hard to access properties.
Great interpersonal and customer service skills are required. You will work closely with the client and report back on a regular basis.
Some work outside of normal hours may be required as is a full UK driving license.
Key Responsibilities
1. Schedule annual services in conjunction with the Client...