Working with some of the largest and most complex cases in the region, and indeed the UK insurance market - this is an outstanding career opportunity to join a specialist team at a global insurance broking giant. The role is peak client service, without the pressure of sales targets - instead focussing on providing the right solutions for your clients over multi-year agreements. Benefits: Competitive salary up to £65,000 Performance-related bonus, generous pension scheme, flexible benefits package including private medical, income protection, and life insurance Personalised training and development plan, built around your aspirations Hybrid working model with 2 days in Birmingham office and the flexibility to work from home Role Insights: Account Handling a diverse portfolio of specialist and corporate clients, managing complex insurance programmes with £1bn sums insured Working on a variety of insurance lines, from property, liabilities, vehicles and PI through to marine, aviation, technology, drones and working animals You’ll focus on client servicing and support, ensuring the highest standards without the pressure of sales targets Provide advisory-led insurance broking within a stable client environment, with many on 3-5 year agreements Collaborate with a seasoned team dedicated to supporting your transition into this advanced role Key Responsibilities: Manage and maintain strong relationships with a portfolio of specialist clients Analyse and interpret complex insurance requirements to provide tailored solutions Ensure the highest level of client service, responding promptly to queries and concerns Collaborate with internal teams to maintain and enhance service delivery standards Keep abreast of market trends and regulatory changes to provide informed advice Essential Skills & Experience: Proven experience in insurance account handling, preferably within a brokerage environment Strong understanding of various insurance products and markets Excellent communication and interpersonal skills Ability to analyse complex data and present information clearly Adept at building and maintaining professional client relationships ACII qualification or work towards is desirable, but far from essential This role is suited for a dedicated insurance professional seeking a challenging yet rewarding environment, where client service excellence is paramount. If you possess the skills and experience outlined and are driven to further your career within a supportive and growth-oriented team, this role provides a platform to excel and achieve your professional ambitions.