Assistant Manager - Walsall, West Midlands
Job Type: Full Time - 5 days per week
Qualifications:
Management 2 years (required)
Hospitality: 1 year
Do you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Donner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining market. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.
Now is the time to join our team.
We require Assistant Managers who have what it takes to grow with us and share in our success.
You will be in control of your restaurant and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service. Controlling costs, brand standards, outstanding food, team building, and providing a unique guest experience will all impact on your success.
Here is what you need:
1. Operationally focused on implementing brand standards and policies
2. Consistently deliver industry-leading guest service
3. Experience with previous openings would be ideal but is not essential
4. Ensure store operational requirements by following brand standards, scheduling and assigning employees
5. Comply with all requirements of Food Safety and Health and Hygiene standards
6. Maintain awareness of market trends in the hospitality industry, understanding forthcoming guest initiatives and monitoring what local competitors are doing
7. The guest first in everything we do
8. Understand P&L, budgets and managing payroll
9. Manage stock levels and availability
10. Manage all controllable costs to keep operations profitable
11. Understand weekly sales information
12. The guest first in everything we do
13. Maintain operations by coordinating and enforcing personnel policies and procedures in line with GDK brand standards.
14. Provide excellent management guidance to your team including training, development and leadership
15. Maintain a secure, safe and healthy environment for your team and your guests
16. Maintain store team member loyalty by coaching, developing and disciplining employees were necessary
17. Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge
18. Update colleagues on business performance, new initiatives and any issues that will enhance performance
19. The guest first in everything we do
20. Understand your guest and respond to guest complaints and comments
21. Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements
22. The guest first in everything we do