This is an exciting time to join PAI where you will collaborate with a dedicated group of professionals focused on delivering actionable insights on high-profile themes impacting the workforce at HMRC.
The role sits in the Customer Delivery team within PAI. This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes, modelling, forecasting, optimisation, research, survey design and implementation and focus groups.
As a people analytics and insights officer you will have the opportunity to work on quantitative analysis projects. You will be involved in critical project work influencing key organisation decisions such as “What are the key drivers of Employee Engagement?”, “How will diversity representation rates change over time?”, “How many employees will leave HMRC each year and what impact will this have?”, “What workforce capacity will be available during periods of high demand?”
Key Responsibilities
Work with a project lead to understand user and business needs, and design analytical solutions that are aligned with service vision and business strategy.
Take personal responsibility for delivering a variety of research and analytical projects to an agreed schedule, ensuring business needs are met.
Synthesise data from a wide range of sources, using storytelling techniques to present a coherent narrative which drives acti...