Being a Visitor Experience Officer for the National Trust is all about people – connecting with them, inspiring them, and making sure they have the best possible day when they come to visit and we are looking for an enthusiastic and proc-active Visitor Experience Officer to join the team.
Your working pattern will be Tuesday to Saturday (Sunday and Monday off work) each week.
Working bank holidays on a rota may be required to support the delivery of events and busier operations.
What it's like to work here
Reporting to the Visitor Operations and Experience Manager, you'll be working across the South Worcestershire portfolio, based at Croome, near Pershore.
You'll work closely with a group of dedicated Visitor Experience Volunteers to ensure we always have engaging trails created and produced to a high quality.
There is always an opportunity to work with all departments on enhancing the visitor experience as collaboration is key to the success of how we work.
What you'll be doing
As Visitor Experience Officer, your main focus will be on creating wonderful experiences that welcome and inspire all our visitors and volunteers. This might include devising and running events and activities and finding other ways of bringing the place, and its stories, to life for everyone who comes here.
You may be encouraging visitors to take a closer look at a particular collection, checking presentation around the sites or helping...