Job summary
People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.
Asa support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors.
We will offer induction and training which will give you the skills to feel confident in your role.
Please note due to the recent high volume of applications received for these roles we will close the vacancy if the vacancy exceeds 100 applications.
Main duties of the job
Build and maintain safe and effective therapeutic relationships
Support people to identify their own hopes and goals to improve their quality of life
Support individuals to contribute to collaborative care/support/recovery plans
Support the named nurse to develop collaborative care plans and implement them creatively using initiative.
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a person's experiences in relation to their mental health, learning disability and/or dementia
Understand a person's coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Be able to recognise increasing risk and alert significant others and the team to respond as needed
Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation
Aspire to instil hope and optimism
About us
The Decisions Unit and Health Based Place of Safety run a 2 shift pattern, 07:00 - 19:30 and 19:00 - 07:30.
Sheffield Health and Social Care NHS Foundation Trust is a major employer and provider of services. Our Service Users, Carers and Staff are central, and our Values are important, to the delivery of high-quality care. We actively seek out individuals who share these values:
1. Working together for service users
2. Respect and kindness
3. Everyone counts
4. Commitment to quality
5. Improving lives
Job description
Job responsibilities
Duties
Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:
Identify/contribute to their own goals to improve their quality of life
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Assist individuals with activities of daily living encouraging active
participation and independence
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
To support individuals with external activities/appointments under indirect supervision
May have responsibility for patient monies/valuables which need to be handled within SHSC local guidelines
To structure time positively
Initiate, maintain and strengthen familial and social relationships
increase self confidence
embrace new opportunities
3. Training and Supervision
Undertake mandatory and appropriate training relevant to your role for example:
General Health and Safety
Basic/advanced Life Support
RESPECT Training
Identify own training and developmental needs
Identify areas of training need that are relevant to the team
Assist in the delivery of training in areas of personal experience and interest
Provide mentoring to level 2 healthcare support worker apprentices who you are working alongside
Provide assessment and supervision of band 2 colleagues as they complete the care certificate
Participate in annual performance development reviews
Participate in regular individual and group supervision
Use supervision to understand, reflect, inform and improve your work practice
Participate in the development of the service
4. Personal responsibilities
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
5. Administrative responsibilities
Keep clinical records up to date using Trust systems in accordance with legislation as delegated by the nurse in charge
Support people to contribute to their own clinical notes
Maintain records to a high standard and record activity data in a timely manner
6. Professional responsibilities
Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018
Be familiar and work in line with local and national policy and procedures.
Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and whistle blowing.
Person Specification
Knowledge & Experience
Essential
6. Good knowledge and understanding of mental health problems, learning disabilities and/or dementia
7. Ability to build and sustain positive therapeutic relationships and to demonstrate an understanding of Person Centred Approaches and Values
8. Ability to organise, plan and prioritise own work activities, to work independently and also as part of a team
9. Have effective communication, documentation & listening skills with the ability to empower others
10. Understand impact of stigma and discrimination & to value diversity
Desirable
11. An understanding and practical knowledge of trauma informed care & recovery
12. Good computer literacy
Training & Qualifications
Essential
13. Maths and English GCSE or equivalent ( functional skills; ENIC)
14. Vocational qualification in health and social care ( care certificate; level 2/3 diploma)
15. Willingness to attend training and development opportunities
Desirable
16. Evidence of personal development
Experience
Essential
17. Experience of working with people with mental illness, learning disability and/or dementia
18. To be flexible & adaptable within an ever changing environment
Desirable
19. Experience of mentoring or supervising colleagues