Credit Controller - Droitwich - £26,000-£28,000
Job Purpose:
The Credit Controller will be responsible for managing the company's debtors, ensuring timely payments, and reducing the risk of bad debts.
The role of the Credit Controller will involve closely monitoring customer accounts, following up on overdue payments, and maintaining strong relationships with both internal and external stakeholders. The Credit Controller is key to ensuring the company’s cash flow remains strong and financial health is maintained.
Duties and Responsibilities:
* Manage customer accounts: Monitor outstanding balances, ensure timely collection of payments, and proactively chase overdue accounts.
* Follow up on overdue payments: Use phone calls, emails, and letters to ensure payments are made, resolving any issues preventing payment.
* Allocate payments: Accurately allocate incoming payments to the correct customer accounts and invoices.
* Reduce debtor days: Actively work to reduce debtor days and improve cash flow.
* Prepare regular reports: Generate reports on debtor status, aged debtors, overdue accounts, and payment trends.
* Forecast cash flow: Provide input into cash flow forecasts by predicting incoming payments based on customer payment history.
* Handle customer queries: Respond to and resolve any queries relating to invoices or payments in a timely and professional manner.
* Collaborate with clients: Build and mai...