Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Salon Receptionist is responsible for the smooth running of the reception area in the absence of the Salon Supervisor ensuring that the Salon clients receive an exceptional salon experience.
You will work alongside the Salon Supervisor to ensure that the salon achieves the standards set by Daniel Galvin and Corinthia Hotel London.
You will consistently deliver a seamless and personal arrival and departure experience for our guests whilst dealing with any query and maximizing revenue by cross selling other departments within Corinthia Hotel London.
ABOUT YOU
* Previous experience in a luxury/high end salon
* Knowledge of luxury salon services and products is advantageous
* Experience of working with salon booking and scheduling software
* A strong desire to learn and develop a career within luxury hospitality
* Flexibility to work varied hours
* Good level of written and spoken English
* Exceptional customer care skills
* Empathy for your guests and colleagues
* Ability to work under pressure
* Pride and attention to detail in your work
* The finest personal presentation
* Distinctive, professional and warm personality
* Confidence & professionalism when interacting with high profile guests
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
* Highly competitive salary
* 29 paid holidays per annum (inc. bank/public holidays)
* Complimentary dry cleaning of uniform
* Complimentary meals on duty
* Extensive recognition programs and length of service awards
* Stakeholder pension entitlement
* Season ticket loan
Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:
* Enhanced sick pay
* Eye test vouchers
* Access to Employee health and wellbeing programme
* Mental health and wellbeing workshops
* Discounted Salon, Spa, Food and Beverage and accommodation rates
* Discounted gym membership
* Discounts across our portfolio of international hotels
We will invest in you the same way you do it with us and provide you with access to:
* Learning & Development programmes
* Apprenticeship scheme
* Complimentary English classes
* Corinthia inspired gifts for special occasions
* Enhanced maternity and paternity pay
* Colleague social events
ELIGIBILITY
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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