The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
* Fills order requests, stages merchandise, and loads for timely shipments (Shipping).
* Evaluates products and moves them to designated zones for processing (Receiving).
* Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor.
* Audits and maintains accuracy of HFM (Hold for Merchandise) staging area.
* Responsible for assembling merchandise.
* Assembles and disassembles fixtures for seasonal flexes or floor plan changes.
* Processes receipts and ensures inventories are controlled, monitored, and logged.
* Creates required documentation to log all shipments and deliveries to customers.
* Ensures customer service through timely, attentive, and friendly service during all customer pick-ups and inquiries.
* Reports and responds to Store Management about unsafe and/or unethical conditions.
* Develops a 'team' environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards.
* Protects Company assets by following company policies and direction for customer pick-up procedures.
* Performs daily housekeeping, including cleaning and straightening, etc.
* Miscellaneous duties as required, including as extra sales help as needed once cross-trained.
* Moves merchandise between dock, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor in a timely manner.
* Maintains a safe/clean receiving area.
* Assists customers by delivering items to their car, assisting them in loading and securing of merchandise.
Requirements:
* Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.
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