Business Information Officer
Wandsworth Town Hall (Hybrid working once training completed)
36 hours (Mon-Friday)
£16.24per hour PAYE
ASAP Start
3 Month initial assignment (possibility of extension)
Role Purpose
To provide administrative and business support for the Rent Collection Service IT and telephony platforms ensuring continuity of service and delivering efficiency gains through system enhancements.
Duties:
1. Assisting staff with basic IT queries and training
2. Logging calls with corporate IT regarding system/network problems, telecoms faults and project work
3. Responsible for reviewing Direct Debit and Bank payers accounts for notification letter of changes
4. Responsible for bulk print and scheduled letters
5. Correspondence indexing from RCS mailbox
6. Responsible for the raising of purchase orders and processing of invoices through the Council's procurement system, including liaising directly with suppliers, and dealing with queries resulting from price/quantity mismatches
7. Responsible for ordering of office equipment and stationery
8. Assist with delivering service improvements, projects, implementation and testing, training of staff and production of guidance material for staff, in conjunction with the Business Informati...