BDS are recruiting for a Customer Liaison Administrator to work within a dynamic Housing Association based around the Stockport area!
We are looking for someone flexible to join a fantastic team where no 2 days will be the same.
Your duties will range from working with systems integration, working out and about in the community, dealing with exciting queries and providing excellent customer service.
There will also be travel included in this role - around 20 miles per day (mileage paid at 52ppm). This will be to support with the installation of equipment within the homes of the clients.
YOU WILL NEED TO BE A DRIVER WITH ACCESS TO A VEHICLE WITH BUSINESS INSURANCE.
Your main duties will include but are not limited to:
* Installing plug-in equipment within clients' homes
* Registering new clients with the service
* Responding to customer queries and emergency calls, ensuring appropriate services and equipment are utilized
* Recording data of all call types
* Collaborating with the team to enhance service growth and customer experience
The ideal candidate will have:
* Excellent IT skills
* Flexibility and adaptability to work in different scenarios
* Confidence and ability to communicate with older and vulnerable adults
* A background in telecare, care admin, or coordination
Full training for all aspects of the role will be provided!
This is a full-time position, requiring 37.5 hours per week.
This is a temp ongoing role to start ASAP - there will be an opportunity to interview on a permanent basis.
Pay Rate: Circa £13.47ph PAYE - £16.92ph UMB
Apply now for immediate consideration!
Job Type: Full-time
Pay: £13.47 - £17.00 per hour
Schedule:
* Day shift
* Monday to Friday
Work Location: In person
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