Are you ready to step into a role where your organisational skills shine and your attention to detail makes a real impact? At LED Flex, we're on the lookout for a Project Administrator to join our growing team in Winchester.
Why LED Flex?
We are a leading provider of innovative linear LED lighting solutions, dedicated to transforming spaces with cutting-edge design and functionality. We have been designing, developing, and manufacturing innovative LED lighting solutions for over 10 years, leading the way in performance, efficiency with a focus on sustainability. Our products are at the forefront of the lighting industry, illuminating everything from hospitality to architectural landmarks.
As a Project Administrator, your role will be pivotal in supporting our customers that communicate with our office directly, as well as our salespersons and other departments within the company. We value all our team members, and your contribution will ensure the smooth flow of operations, the success of projects, effective communication, and customer support. Our team is vibrant and passionate about what they do, and the role of Project Administrator will place you in the heart of the lively atmosphere where collaboration is celebrated.
Your Role:
* Accurately and promptly raising quotations using luminaire schedules and drawings, while maintaining project documentation with meticulous attention to detail.
* Understand and utilise a range of technical specification documents, construction drawings/plans, and information available in order to generate quotations.
* Support customers' needs by understanding, presenting, and offering product suggestions, keeping yourself up to date on the latest product lines, and becoming a go-to person for product knowledge.
* Perform ad hoc administration tasks alongside day-to-day customer support.
* Ensure that calls, emails, and visits from customers are dealt with promptly and courteously, transferring calls to appropriate personnel and taking messages when necessary.
* Provide advice and technical expertise to support throughout the project lifecycle - monitoring project progress, proactively identifying any potential issues or risks, and contributing to effective problem-solving.
* Maintain accurate project documentation, including sales exchanges, purchase orders, and any other related correspondence. Manage and maintain customer databases, ensuring information is accurate and always up-to-date.
* Work closely with the operations team to organise sample requests, contributing to the cohesive team spirit and the overall success of the project.
* Occasional customer and events-based travel, including trade shows, fully expensed, adding a dash of variety to your role.
Who you are:
* Exceptional verbal and written communication skills that resonate with our commitment to effective collaboration with customers, colleagues, and suppliers.
* Ability to multitask and prioritise effectively in a dynamic work environment.
* Adept at establishing professional connections quickly, fostering positive relationships with customers, colleagues, and stakeholders.
* Your attention to detail, especially in data entry, sets you apart.
* Proactive and flexible, embodying a positive attitude that will contribute to LED Flex’s success.
* Experience in using project-based software, CRM systems, and other data/sales entry platforms.
* Exposure to lighting design and/or working with architectural drawings is advantageous, but a willingness to learn is just as valued.
The Package:
* £26,000 - £28,000 per annum salary (depending on experience)
* 20 days annual leave plus bank holidays - additional day of leave for every year you are with us!
* Company pension scheme.
* Cycle to work scheme.
* On-site parking.
Ready to bring your skills to a place where they truly matter? Please apply now.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* A-Level or equivalent (required)
Experience:
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Reference ID: Project Administrator
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