A fantastic opportunity is now available in the Northwest for someone who looking to pursue a long-lasting career within the IT industry!
As an ICT Support Technician Apprentice at Corp Networking, you will assist in the day-to-day management of IT systems, provide support for technical issues, and work closely with the IT team to troubleshoot, maintain, and upgrade systems. This position will give you exposure to key IT functions, processes, and security standards, helping you develop the technical knowledge required to complete your apprenticeship.
In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Security Processes
2. Interpreting Technical Documentation
3. Service Level Agreements (SLAs) & Escalations
4. Documentation & Task Tracking
5. Technical Support (Internal & External)
6. Troubleshooting Tools
7. Hardware Installation, Configuration & Upgrades
8. Software Installation & Confi...