About the Role:
We are seeking an experienced Operations Director to lead and enhance the operational effectiveness of a thriving scaffolding company. With a strong focus on business growth and delivering top-quality service to commercial and industrial clients, this role is perfect for a well-connected industry professional ready to drive expansion, optimize processes, and align operations with strategic goals. You will work closely with supportive business owners to achieve company growth objectives and maintain high standards.
Key Responsibilities:
Operational Management
Oversee daily operations, ensuring projects meet client expectations, safety regulations, and quality standards. Manage schedules, resources, and budgets to maximize efficiency and profitability. Implement policies and best practices to enhance operational performance.
Client Relationship Management
Build and maintain strong relationships with clients, ensuring high satisfaction and service excellence. Serve as the primary contact for major clients, handling communication and problem-solving. Identify and leverage opportunities to expand services with current clients to boost loyalty and revenue.
Business Development and Networking
Leverage industry connections to secure new business and grow the client base. Actively pursue new market opportunities wi...