Deputy Store Manager
Location: Rotherham
Salary: £23,985 + bonus based on profit.
My client is a well-established family-run retailer with outlets across the Yorkshire region. They are looking to add to their team by introducing a Deputy Store Manager to work alongside the Store Manager in driving the business forward from their brand new head office/showroom location in Rotherham.
As Deputy Store Manager, you will support the Store Manager overseeing the day-to-day operations, managing the sales team, and ensuring the store meets its sales targets while providing exceptional customer service. You will play a key role in driving sales, maintaining inventory, and creating a positive shopping experience for customers.
Key Responsibilities:
1. Oversee all aspects of store operations, including opening and closing procedures, inventory management, visual merchandising, and compliance with company policies.
2. Set sales targets and monitor performance metrics of the sales team. Provide coaching, guidance, and training to team members to achieve and exceed sales goals.
3. Ensure the delivery of exceptional customer service at all times. Train and empower the sales team to provide product knowledge and resolve customer inquiries.
4. Oversee inventory management, including stock replenishment and accurate recordkeeping. Collaborate with suppliers to maintain appropriate stock levels.
5. Create visually appealing displays and ensure they are regularly updated according to company guidelines and seasonal promotions.
6. Analyse sales data, generate reports, and provide insights to senior management regarding sales performance and customer trends.
7. Recruit, train, and develop a high-performing sales team. Schedule shifts and ensure adequate staffing levels.
8. Establish and maintain strong relationships with brands and suppliers, monitor product quality, and collaborate on marketing initiatives.
9. Ensure compliance with health and safety regulations and maintain a safe working environment.
10. Stay informed about industry trends and competitor activities to identify opportunities for growth.
The successful applicant will deputise for the Store Manager in their absence with responsibility for all store operations. You will have strong leadership and team management skills with the ability to motivate and inspire a sales team. You will possess excellent customer service skills, strong analytical and problem-solving abilities, and a sound knowledge of inventory management, visual merchandising, and retail sales techniques. Proficiency in using point-of-sale (POS) systems and inventory management software is required.
The ideal candidate will have a retail background, specifically within electrical goods, with a passion for service and sales.
Please apply ASAP for immediate consideration.
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