Service Analyst - Immediate Start
Energy experience preferable
Duration: 4 - 8 Weeks
37.5 hours per week - Hybrid model
£22.56 per hour plus holiday pay accrual
Our valued client is looking for a Service Analyst to join their team imminently.
This is a key position within the wholesale electricity market, focused on administering the Balancing and Settlement Code (BSC). The role entails balancing electricity supply and demand, ensuring accurate settlement of electricity transactions, and overseeing the financial dealings between electricity generators, suppliers, and other market participants.
Responsibilities:
1. Provide advice, support, guidance, and training to customers
2. Develop SME knowledge in the relevant product / service / code.
3. Assimilate an understanding of the rules by researching the BSC and subsidiary documents.
4. Provide SME advice and guidance on the products/services.
5. Develop and follow the operational processes, procedures, and obligations accurately.
6. Monitor and review data and risks and identify issues promptly.
7. Advise colleagues and line manager of key operational issues and problems.
8. Identify the root cause of issues and support resolution.
9. Developing skillset in data analysis, modelling, and visualisation
10. Provid...