Inbound & Outbound Sales Assistant
We are TradeChoice Carpet & Flooring!
We provide appreciation, progression and work-life harmony as standard!
As one of the UKs largest distributors we stock and distribute products from Europes leading flooring manufacturers and operating out of 17 branches UK-wide, and continuing to grow!
Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.
You will receive:
Competitive sales bonus
25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
Long-service holidays
Long-service awards
24/7 wellbeing support and counselling (EAP programme)
Internal GP medical helpline
Healthcare cash plan
Life assurance
Bike2Work scheme
Company pension
Colleague discounts
Shopping vouchers
Employee of the month scheme
Free onsite parking
As a TradeChoice Internal Sales Assistant, you will:
Actively source new sales opportunities through customer engagement.
Handle customer queries and provide accurate product and service information.
Receive inbound sales and carry out outbound sales calls to existing and new customers.
Process customer orders to 100% accuracy.
Collaborate closely with all colleagues to make sure the right products are delivered at the right time.
Process purchase orders and liaising with the logistics team to ensure the timely delivery of products.
Advise customers on suitable products based on their needs and specifications.
Maintain the Trade Counter area, replenishing and rotating product displays in a dynamic and proactive manner.
You:
Commercial awareness and acumen
Flooring and wholesales industry/sector
Proven experience working to sales targets
Customer service experience
Data analysis and reporting
Provision of high quality service in a customer-facing role
Adaptive communication
Ability to build and maintain positive relationships
Ability to work to targets and deadlines
Self-motivation, resilience and tenacity
Ability to deliver excellent quality customer service to all customers
Self-starting and demonstrating initiative
Comfortable working collaboratively and autonomously
Please ensure you are happy with the commute before applying.
If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.
More about us:
We have been Distributor of the Year since 2016 under the Contract Flooring Journal!
Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
We truly care about diversity and inclusion, mental health and wellbeing.
We are dedicated to the development, retention and motivation of our people.
REF-(Apply online only)