Job Role: ERP Support Analyst
Salary: £45-55,000 + benefits
Location: Droitwich (5 days in the office and finish at 12pm Fridays)
Key Skills: ERP Support, System 21, JDA, JD Edwards, Infor, Manufacturing, ERP
Support, EDI, Application Support
Chapman Tate Associates seeks an ERP Support Analyst to join an established and
internationally based Manufacturer. The ERP Support Analyst will play a crucial role in
ensuring the smooth operation and maintenance of our Enterprise Resource Planning
ERP) system. This role involves troubleshooting user issues, managing system
configurations, providing training, and supporting system upgrades and
implementations.
Key Responsibilities:
Provide Technical Support:
* Respond to and resolve ERP-related issues, ensuring minimal disruption to business operations.
* Troubleshoot and diagnose system errors, working with end-users to identify and fix problems.
* Escalate unresolved issues to higher-level support or vendor teams when necessary.
System Maintenance & Configuration:
1. Perform routine maintenance tasks such as system monitoring, data integrity checks, and backups.
2. Assist in configuring and customizing the ERP system to meet speci...