Job Title: Customer Services AdministratorLocation: BirminghamSalary: Up to £25,000 - £30,000 (Depending on experience)Are you a detail-oriented and organised individual with a passion for customer service? We are looking for a Customer Services Administrator to join our clients in a fast-paced, dynamic environment. If you have experience in customer service and are proficient in Microsoft Outlook, we want to hear from you!Key Responsibilities:
* Serve as the first point of contact for clients and partners via telephone, email, and our internal messaging system.
* Manage and resolve customer queries efficiently and professionally.
* Generate and run reports as needed to support business operations.
* Provide general administrative support, ensuring smooth daily operations.
* Maintain clear and accurate records, ensuring compliance with company procedures.
Qualifications & Skills:
* Previous experience in customer service or a similar administrative role is ideal.
* Strong proficiency in Microsoft Outlook and other MS Office applications.
* Excellent communication skills, both verbal and written.
* Ability to multitask and prioritise in a busy work environment.
* Problem-solving skills and a proactive attitude to resolving issues.
If you have the relevant experience and are looking for a new ch...