Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Shotton?
We have a Customer Service Support role available within TATA Steel's Shotton works. The department specialises in pre finished steel and coiling solutions to a range of customers. This role is ideal for someone with strong IT literacy skills and is proactive, a clear communicator and holds good attention to detail.
Role: Customer Service Support
Location: TATA Steel, Shotton Works, Deeside CH5 2NH
100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)
Rate: £14.01ph (£26601 annually)
Contract length: 12 months initially
Shift Patterns: Mon-Thu 08:30-16:45 and Fri 08:30-15:45
Start: ASAP (within 1-2 weeks)
Responsibilities:
1. Providing a high level of customer service to new and existing customers via telephone and email
2. Entering numerical and personal data onto the system efficiently and in a timely manner
3. Processing pre calculated orders into the system for distribution
4. Managing data and coordinating activities to ensure the smooth operation of the department daily
5. Supporting the Urban Business team with administrative tas...