Job summary
This a full time position but part time applications may be considered. Please let us know which you would like to apply for.
Main duties of the job
By joining our team as a Senior Care Worker, you will be part of a dedicated group of professionals who prioritise patient-centred care, working closely with families to manage symptoms, provide emotional support, and enhance quality of life. At Dorothy House, we are proud to uphold the highest standards of hospice care, making a profound difference to the lives of those we serve.
About us
Dorothy House Hospice Care is committed to providing exceptional, compassionate support for patients and families in the comfort of their own homes. Our Hospice at Home service offers personalised, round-the-clock care, ensuring dignity, comfort, and expert medical support during the most challenging times.
Job description
Job responsibilities
SENIOR CARE WORKER | Band 4 £26,530 - £29,114 per annum, pro rata
Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals. The role will include:
1. Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
2. Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centered care.
3. Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
4. Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
5. Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
6. Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
7. Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement.
See our full detailed Job Description for more information.
HOURS OF WORK
This a full time position but part time applications may be considered.
ABOUT THE BENEFITS
Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:
8. Generous holiday allowance for all roles, increasing with length of service
9. Fantastic refer a friend scheme
10. Excellent industry leading training and development programmes with many career development opportunities
11. Pension with Life Assurance
12. Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
13. Cycle to work scheme
14. Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
15. Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.
If this sounds like your ideal job, then we'd love to see your application. Interviews will be held beginning of December. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application. Person Specification
Qualifications
Essential
16. - Level 3 NVQ in Health and Social Care / relevant experience
17. - Experience of working in a Community Social Care service
18. - Effective and sensitive telephone skills to communicate with a variety of health and social care partners.
19. - Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.
Desirable
20. - Experience of working in Palliative Care
21. - Experience of working with patient databases
22. - Experience of mentoring/coaching/supervision
Experience
Essential
23. - Able to demonstrate a flexible approach to hours and working patterns
24. - Able to deal with and record, analyse and interpret complex and sensitive information.
25. - Able to demonstrate sound judgment in difficult/ emotional situations
26. - Current UK driving licence with access to a vehicle*
Desirable
27. - Experience of assessment and care planning
28. - Experience of working in a Multi-Disciplinary Team