Operations & IT Analyst - Circa £30,000 + Excellent Benefits - Onsite, Otford/Sevenoaks
*This requires to be onsite 5 days a week and you must hold UK driving license*
Overview:
An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for a Operations Analyst to be responsible for providing technical and operational support.
Whether you're a graduate or have previous experience in operations/logistics, this is a great opportunity to learn NetSuite Administration and gain an in-depth understanding of B2B operations. You will serve as the primary point of contact within the business for all IT and operations-related issues, ensuring optimal functionality at all times
Role & Responsibilities:
* Take ownership of any operations-related queries or issues
* Configuration and administration of their client's desktop support environment
* Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
* Create and maintain various operational documents and reports
* B2B processes and their relationship with Amazon and Amazon Vendor Central
* Recommend changes or optimizations to workflows, systems, and tools to enhance operational efficiency
* Provide guidance to users on how to operate new software and computer equipment
Essential Skills & Experience:
* Proven experience as an Operation or Logistics Manager/Analyst/Executive or in a similar role within a B2B environment
* Basic understanding of IT and ERP or CRM systems
* Outstanding organisational and time-management skills
* Strong problem-solving skills with a proactive approach to identifying and resolving operational issues
* Strong interpersonal skills with the ability to work cross-functionally and communicate effectively with both technical and non-technical stakeholders
Desirable:
* NetSuite or similar ERP systems experience
* Degree
Package:
* Circa £30,000 base salary (depending on experience) + discretionary staff bonus
* Hours 9am to 5.30pm with 4pm finish Fridays
* 27 days holiday pa + bank holidays
* Pension scheme
* Free on-site parking
* + more