Senior Logistics & Customer Service Administrator
Rochester – 5 days on site
c.27k-33k – competitive salary dependent on experience & attitude – opportunity to work for a well-established FMCG company.
Monday to Friday 9:00am – 5:30pm
Do you have a strong Logistics / Customer Service background working at an FMCG company?
Are you passionate about your career and looking for a company where hard work is rewarded?
I am currently seeking a well organised, dynamic, Logistics / Customer Service candidate with an FMCG background to join a well establish team based in the Rochester area.
This role is a senior position within the team and requires a multiskilled, well-rounded applicant with the ability to solve problems effectively, and an interest in progression for the right person. You will be an active, hands-on member of the team, dealing daily with suppliers and liaising with other departments such as the warehouse, supply chain and various senior managers.
Duties for this role is varied but includes:
Processing customer orders whilst answering queries regarding stock issues and the amendment of orders
Weekly reporting of on time in full delivery
EDI mapping
Month end reporting
Stepping in to supervise the team when the line manager is absent
Keeping up to date on stock levels
Updating in-house system with information from various warehouses regarding goods in, goods out whilst resolving any discrepancies
Monitoring returns and credit notes
Liaising with third party hauliers to book transport
Liaising with other departments such as warehouse and accounts to resolve any issues
Producing reports on current stock levels
Communicate with production to advise on shortages
Ad hoc administrative duties
Carry out sales for employees
Facilitating customer collections
The successful candidate will have/be:
Recent experience working within a similar role
Excellent communication skills
The ability to work well alone as well as within a team
Great analytical skills
Previous experience of supply chain processes
Flexible working hours
A proactive approach to work and have the ability to think on their feet
This presents an excellent chance to become part of an international organization.
You'll be joining an established team, where there is genuine opportunity to develop your career, potentially undertaking further responsibility in your role!
If you think you fulfil the criteria mentioned, please submit your CV for prompt consideration!
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
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