Job Description
Community Housing Officer - Swansea
Your new company
The Housing Association is based in South Wales and is a well-established social landlord committed to providing high-quality housing and services to its tenants. With a strong focus on community development, the organisation aims to create vibrant, inclusive neighbourhoods where residents can thrive. The Housing Association works closely with local charities to support truly making a difference to the local community.
Your new role
As a Housing Officer, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.Your responsibilities will include:Tenancy Management: Managing tenancies, addressing queries, and ensuring compliance with housing policies. Community Engagement: Fostering community spirit, organising events, and promoting resident participation. Property Inspections: Conducting property inspections, identifying maintenance needs, and coordinating repairs. Rent Arrears: Monitoring rent payments, assisting tenants, and implementing arrears management strategies. Partnerships: Collaborating with local organisations and agencies to enhance services for residents. Anti-Social Behaviour: Work with housing colleagues to investigate complaints relating to estate management complaints and collaborate with housing officers to develop solutions to prevent recurring nuisance incidents.
What you'll ...