Competitive Salary plus benefits
Introduction
If you have experience in a client facing role and are eager to further develop your skills this is an exciting opportunity to join a world expert in making coatings. Operating in over 150 countries, AkzoNobel is home to well-known brands and has been awarded Top Employer status in the UK & Europe. We are now recruiting a Customer Service Representative to support our Yacht coatings business by providing outstanding client service
The Role
* Act as first level contact for customers for order receipt, confirmations, and answers to questions
* Build positive relationships with customers and internal stakeholders
* Carry out accurate and timely order processing using our ERP system, including managing back orders and advising customer of any stock issues
* Ensure that invoices to customers are raised accurately and on time
* Collaborate with logistics and other internal functions to ensure smooth delivery of orders
* Document and resolve customer complaints, working together with sales and technical functions to find solutions
* Follow all standard procedures related to audit and record keeping
About You
1. Good standard of education ...