Job Title:Customer Service Administrator
Location:Wellingborough
Hours: 35 Hours per Week (8:45am-4:30 Monday to Thursday, 9am-3:30pm Friday)
Salary:£11.70/hour
Start Date: Immediate
Duration: 3 Months (Up for renewal after 3 months)
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months. This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions. The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
Key Responsibilities:
- Provide general administrative support to enhance operational efficiency.
- Manage and control all relevant documentation effectively.
- Handle customer inquiries via phone calls and emails with professionalism and courtesy.
- Ensure clinics are well-stocked and receive all goods needed for appointments.
- Follow up on and expedite the delivery of any pending goods.
Candidate Requirements:
- Demonstrable experience in a customer service role.
- A minimum of 5 GCSEs (or equivalent) including Maths and English.
- Exceptional communication skills, both verbal and written.
- High proficiency in Microsoft Word, Excel, and general PC use.
- Strong organisational skills with the ability to manage a demanding workload effectively.
- Cap...