1st and 2nd Line Support Technician (Global Manufacturing)
£28000 - £30,000 per annum (depending on experience)
Pay is Monthly or Fortnightly (whichever is preferred)
Hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 13:00
Hybrid working available based on performance
We are thrilled to be working alongside our client, a global manufacturing business whose UK site is based in North Wales. We are looking for an experienced IT Technician to work closely with the IT Manager, support the business in all their IT needs to ensure complete Customer Satisfaction in all the day-to-day transactions.
This NEW role has come about due to the continued expansion of the IT department. To be successful you will have experience in providing technical support, troubleshooting issues, and aiding end users as and when required. As an as IT Technician, you will be a very important part of the day-to-day operations. You will work with technology and our people to ensure their systems are in peak operating condition.
Your Main Duties and Responsibilities
• Apply technology to address business needs and constraints
• Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
• Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
• Participate in enterprise-wide IT projects and initiatives
• Diagnose system hard...