Job Description
ABOUT NATOORA
Natoora started 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents. Our mission is clear: to fix the food system at scale by reinstating flavour, nutrition and transparency, all while safeguarding the health of our soils.
Experts in sourcing flavour-first, seasonal fruits and vegetables, we work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK. From chefs, to home cooks to schoolchildren, we want to empower everyone to make better food choices and become informed drivers of change.
On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.
ABOUT THE JOB
We believe that the most important part of our business is to provide farm-to-fork traceability whilst maintaining the highest levels of product safety. In this role, you will have the opportunity to positively impact our business by working closely with all our cross-functional teams.
As UK Technical Manager you will take responsibility for overseeing and implementing our procedures and standards within the business. You will engage with our manufacturing, cleaning, and engineering teams from the moment you start.
Our goal is to have the highest standards and systems in place throughout the business.
A successful Technical Assistant will thrive in a fast-paced environment and will have a strong passion for food safety.
You will be responsible for a team of 3 Technical Assistants and will report to the Head of Safety.
Monday to Friday Office Hours – occasional night shift and weekend work.
Location: Bermondsey, London.
Responsibilities
* Conducting site audits & traceability exercises.
* Lead BRC / SALSA Audits.
* Ensure that all documents are correctly filled and filed away.
* Motivating and developing the Operations Team, coaching, and encouraging them to achieve results which meet targets and objectives, whilst supporting the company values
* To review and update documents on our database when needed.
* Reporting of non-conformances through the correct channels to ensure prompt action as required.
* Investigating and resolving customer complaints.
* Sample collection and swabbing for laboratory testing.
* Audit preparation and other general tasks as required by the business.
* Ensure the business is 24/7 ready for unannounced audits.
ABOUT YOU
* BA/BS in Food/Microbiology or similar.
* Third-Party Audit Qualification and experience.
* 3 Years’ experience in working in a food Safety Leadership role.
* HACCP and SALSA trained.
* Prior people leadership experience and the ability to coach and provide feedback to cross-functional stakeholders.
* An effective communicator with experience working interdepartmentally & with external partners.
* A diligent, organized, thoughtful and highly accountable person.
* MUST BE FLUENT IN ITALIAN.
PERKS
* Lunch made with the same seasonal produce we supply to chefsNatoora produce at a significant discount
* Your birthday off once you've hit the 6-month mark
* Kitchen stocked from our own growers and a range of independent producers - including Estate Dairy milk and butter, Alma bread, Monmouth coffee, England Preserves jam, etc.
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.