Branch Manager
Location: North London
Salary: Around £42,000 DOE, Negotiable + generous bonus
Job Type: Full-time, Permanent (44 hrs per week)
Overview:
We are looking for an experienced and driven Branch Manager for a successful plumbers merchant to lead the team and manage the overall operations of the branch. The ideal candidate will have a strong background in sales management, excellent leadership skills, and a commitment to delivering exceptional customer service.
Key Responsibilities:
• Oversee all aspects of branch operations, including sales, customer service, and warehouse activities.
• Lead, motivate, and manage a team of sales and warehouse staff.
• Conduct regular performance reviews and foster a positive working environment.
• Develop and implement sales strategies to meet and exceed targets.
• Identify new business opportunities and maintain strong relationships with existing customers.
• Analyse sales data and market trends to optimise sales efforts.
• Ensure the branch delivers outstanding customer service.
• Handle complex customer inquiries and resolve issues effectively.
• Promote a customer-centric culture within the branch.
• Manage inventory levels and ensure the branch is well-stocked.
• Implement and maintain health and safety standards.
• Oversee financial performance, including budgeting and cost control.
• Contribute to the development of branch goals an...