Job Summary:
We are seeking a highly organised and proactive Office manager /Personal Assistant (PA) to support the Head office & Managing Director in managing both professional and personal tasks. This full-time position, requiring 5 days of work per week, is ideal for someone who is, detail-oriented, adaptable with full finance understanding, Ability to run a CRM system and thrives in a fast-paced environment. The role will ensure smooth daily operations by providing essential senior administrative and organisational support.
Key Responsibilities:
* Management of administration staff, spearheading continuous improvements to overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
* Handle and prioritise email correspondence, phone calls, and other communications on behalf of senior management.
* Consult with senior management to develop operational enhancements, streamline processes and increase team performance.
* Maintaining confidentiality of sensitive information.
* Interact with customers professionally by phone, email or in-person to provide information and direct queries to appropriate colleagues.
* Provide administrative support for various projects, ensuring deadlines are met.
* Manage and coordinate calendars, including scheduling meetings, appointments and events.
* Administer employee entitlements: Authorise...