Reception
Manager | El Pastor Restaurant | Battersea, London
We are looking for a brilliant Reception Manager to join Harts Group
as part of our exceptional El Pastor team in Battersea, London.
Meaningful
Rewards at Harts Group
* Reception Manager Salary range up to £41,484 based on
48hrs per week
* 50%
Off all Food & Drink across all Harts Group
* Sit
down meals with you and your team
* Increasing
holiday allowance on top of your 28 days paid holidays
* Monthly
food & drink tastings to keep your tastebuds busy
* Flexible
rotas wherever possible, full- and part-time positions available
* Career
development, 1-on-1 coaching and training opportunities
* Enhanced
Maternity & Paternity packages
* Access
to Wagestream Platform where you can access your wages early and manage your
money
* A
paid volunteering day to support our communities and causes that matter to
you
* Cycle
to Work Scheme
* Access
to Hospitality Action to support your wellbeing in and out of work
* CODE
membership with amazing discounts in the Hospitality Industry
* Test
drive our new openings, you are invited to a brilliant meal with the teams from
our other Restaurants
* Working
with a great group of individuals where you can be yourself and enjoy your
career
El
Pastor is a small
group of Mexican taquerias in London, inspired by the decade the founders spent
in Mexico City, running a cult nightclub and searching for the city’s best taco
al pastor.
We pour our hearts into top quality authentic
produce, making fresh tortillas daily using heritage corn and working directly
with suppliers and cooperative farmers in Mexico. We are proud to have been
awarded a Star by the
Sustainable Restaurant Association.
This ethos is felt by our teams, they
understand the journey of the ingredients and how important they are to the
dishes they serve. El
Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas
and making every day a fiesta.
The Reception Manager role:
* Minimum of 2 years’ experience managing reservations for a busy
restaurant in London
* Excellent
knowledge of Sevenrooms Reservations system
* Have
confident and warm communication with team and guests
* Exceeding
guests’ expectations at all time
* Consistently maintain the highest standards and deliver exceptional
guest service
* Collate and use guest data
appropriately, recognising important aspects of a guests experience to enhance
future visits
* Positively lead our reception teams and support them through regular
training
* Experience hiring, training and
motivating a team
* Communicate effectively and clearly all times
* Be the face of a Group known for its warm welcome
* Strong team ethic showing respect for your colleagues
* Maximise revenue by controlling the flow of customers and table
management
* Excellent level of written
English to respond to guest queries
* Passion for the Hospitality Industry and your own
development is a must
Harts
Group is a community of talented individuals,
creating award-winning food, drink and offering industry-leading service. The
portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The
Drop, Two Drops and Bar Daskal.
Apply for the Reception
Manager role today and a dedicated member of our talent team will be
in touch.