I have a wonderful Luxury Hotel opportunity available in a rural part of Scotland, this will require more than likely a full relocation of which help can be provided..
As Assistant Reservations Manager, you will be responsible for:
Assisting the Reservations & Revenue Manager to control rates and inventoryto ensure all rates are loaded inthe GDS and Opera system for ease of reservations.
Checking regularly and sharing information on the market situation including weekly checks and report on booking trends in the market.
Assisting the Reservations & Revenue Manager to supervise the Reservationists in their daily duties, including pick-up reports, travel agents commissions, team member responses to guests, etc.
Training, developing, and motivating the Reservations team to increase productivity and efficiency.
Actively contributing to achieve the Room Revenue and Overall Revenue targets of the hotel and contribute with creative ideas and professional input to surpassing the targets set by the Hotel Budget and performance standard measurement tool.
The successful Assistant Reservations Manager will have:
Ideally previous experience with Opera Cloud, Excellent written and spoken English additional languages are an advantage. Proven experience from within a similar luxury 5-star hospitality environment.
Initiative, emotional intelligence, strong communication, and organisation skills.
Experience in training, coaching and mentoring others.
The ability to work under pressure.
A passion and ambition to deliver exceptional experiences.
To discuss the role in more detail please forward a fully updated CV.
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