Description
Robert Half have partnered on an exclusive engagement with an establish public services organisation based in the Peebles area to recruit an IT Support Engineer on a permanent basis. Key Responsibilities:
IT Infrastructure and User Support
* Oversee the management of AD / M365 user accounts for on-site and remote users across multiple locations, ensuring proper access controls and security measures.
* Manage on-site and remote servers, in coordination with external support teams, to ensure optimal performance and security.
* Support desktop, laptop, and mobile devices across the organization, using remote management tools for maintenance, upgrades, and troubleshooting.
* Ensure network infrastructure, including firewalls, switches, and Wi-Fi access points, is secure and efficient, liaising with external support as needed.
* Manage a number of PCs and printers used by patients to access the internet and word processing, these PCs have filtering, and security software installed and are all standalone.
* Manage network printers, including secure printing codes, printers all accessible remotely. Toners are on a remote automatic ordering system. Small number of desktop printers are used by some staff and patients, stocks of toners are kept and maintained.
Cyber Security Management
1. Implement and oversee the organization's cyber security stra...