Job summary
We are seeking to recruit a Secretary who has a passion for high quality customer care to work within the Urology Department. This is a full time role for a fixed term of six 'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing you think that you are the right person for the job, we would love to hear from you.
Main duties of the job
Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryPrioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
1. Good standard of general educationRSA/OCR III WP/Typing or equivalentAMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge
Desirable
2. ECDL or equivalent
Experience
Essential
3. Audio typing / word processing
Desirable
4. Previous NHS administration experience (2 years minimum)Medical audio typing
Additional Criteria
Essential
5. Evidence of a good standard of literacy / English language skillsGood communication skills on the telephone, via e-mail, face to face and in written correspondenceWorking knowledge of Microsoft Office suite
Desirable
6. Working knowledge of in house hospital systemsKnowledge of patient notes / retrieval and related tasks / medical records procedure