Job Description
Our renowned and growing Multinational Service Centre in Chelmsford has an exciting opportunity as a Multinational Service Manager.
The team are based in the UK as well as Continental Europe and will require occasional foreign travel to Germany and Spain.
Your new role
Reporting to the Multinational Client Centre Hub Manager, you'll be working with producing underwriting teams and Global Network offices. This is a key role to the European Operations (EO) business where you'll be leading a team of Multinational Service Experts to deliver essential multinational servicing and co-ordinating programmes through their full lifecycle (policy administration, claims, risk engineering, and cashflow management).
Main responsibilities:
1. Develop awareness of Multinational’s global business plan.
2. Meet with clients and brokers on a regular basis to manage service expectations and sell our Multinational Proposition. Co-ordinate and support all aspects of account servicing from account creation to cash management to provide multinational servicing.
3. Undertake activities in accordance with all agreed controls, standards, and procedures to ensure appropriate activities are completed on time and to required standards.
4. Give guidance on compliance, regulatory and tax.
5. Work with your Team Members, Underwriters and Brokers to ensure smooth communication and servic...