Rituals, the iconic brand known for luxurious products has a fantastic opportunity for an experienced Store Manager, for their store based within Luton Airport. This is a very busy and dynamic retail environment, where no 2 days are ever the same.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Rituals have been in operation for 25 years, and commit to their original ethos, "we are not here to sell you beauty, we are here to make you feel good". That ethos is not only for their customers, but for their teams as well, with a wide range of commitments to the well being of their valued team.
The role is 40 hours per week, managing a team of 7 people - as the role is based at Luton airport, the trading hours are from 4am to 10pm daily, you would work a mixture of shifts, either an early shift from 4am, or a late shift, up to 10pm, with middle shifts as well. You must be flexible across all 7 days of the week.
Ideal candidates will have the following:
1. Experience in managing a retail store, both operationally and delivering high levels of customer service
2. Commercial awareness - ability to drive sales and team performance through managing KPI's and coaching and motivating a team to deliver amazing service
3. A passion for working with a team, being hands-on in the role and leading by example every d...