This position is part of the People Operations Team is based out of the Whiteley office, who are responsible for the full lifecycle of an employee from onboarding to offboarding. The purpose of this position is to provide operational and administrative support to the wider People team.
Client Details
Our client has come a long way since first opening its doors in Jersey back in 2001. Now employing over 2,000 people across six jurisdictions, their size and reach may have changed, but the client-centric ethos hasn't. They committed to building long-term partnerships with their clients and delivering operational excellence at every stage of their fund's lifecycle.
Description
The key responsibilities for the HR Operations Officer role are:
Ensure accurate and timely completion of all day-to-day operational employee lifecycle activities within own area of responsibility, in line with company policies and procedures and any established SLAs
Take a lead role in onboarding new starters from offer to their first day, including managing pre-employment checks through our 3rd party provider
Become a proficient user of the current HR system, and ensure all relevant data and changes are captured accurately and in line with established SLAs
Resolve queries received through multiple channels in a timely manner, and escalate where complex issues arise
Ensure documentation and instruction forms are continually updated, version controlled and archived, and identify o...