An exciting opportunity for a Housing Scheme Manager to join a well established organisaiton at the heart of business operations on a permanent basis.
About the Role
Responsible for the day to day enquires relating to the schemes
Supporting residents to live independently and working with external agencies to make sure residents get access to the right services
Ensuring the scheme is safe and all health and safety checks are carries out in line with policies and procedures
Monitoring budgets and service charge accounts and making sure residents' homes are well maintained and repairs completed to a high standard
Taking ownership and fully investigating any complaints received including anti social behaviour
Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standardAbout You
Certificate in Supported Housing, Charted Institute of Housing or equivalent (preferred but not essential or willing to work towards)
Knowledge of Housing Benefit requirements and criteria
A wide knowledge of health and social issues that may affect our residents
At least two years Housing experience in a similar or related field (essential)
Ability to deal with challenging and emergency situations in a calm manner
Excellent customer service and communication skills
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! C...