We have a fantastic opportunity for a Contracts Coordinator in the steel industry.
Our client, a leading organisation based in Witham, is seeking a versatile and customer-focused individual to join their team for 12months possibly longer.
As a Contracts Coordinator, you will play a pivotal role in managing contracts while delivering exceptional customer service. This role requires a combination of contract management, customer service, and administrative skills.
Key Responsibilities:
Liaise with customers to establish contract requirements and build strong relationships.
Work closely with the Contracts Manager to gather forecasts and understand customer needs.
Visit customer sites when necessary to gain insights into their requirements.
Coordinate with the Production team to ensure contract requirements are met.
Monitor and manage customer delivery schedules to meet commitments.
Proactively identify and resolve any potential problems or customer complaints.
Maintain accurate records and document customer requirements for internal communication.
Identify opportunities for up-selling and generating leads for additional products.
Ensure administrative tasks related to contracts are efficiently handled.Required Skills:
Strong communication skills to effectively engage with customers and team members.
Proficiency in Excel, Word, PowerPoint, and Outlook is essential.
Experience with CRM, SAP, and Success Factors is desirable.
Excellent organisational and a...