We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:
* Respond to customer inquiries via phone and email
* Resolve customer enquiries promptly and professionally
* Maintain accurate records of customer interactions and transactions
* Provide information about products and services
* Collaborate with other departments to resolve complex issues
* Follow up with customers to ensure their issues are resolved
Key Responsibilities:
* Have the ability to work under pressure
* Experience working in a similar role, preferably a call centre background
* Clear written and verbal communication skills
* Ability to multitask and manage time effectively
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