Purpose of the Role
The Centre Manager is to ensure the smooth and effective commercial and operational running of the Centre, with a focus on the delivery of excellent service to our Occupiers and Consumers. Responsible for driving the turnover performance of the Centre in liaising with retailers and key stakeholders to achieve this. Responsible for the management, recruitment and training of all staff and maintaining a safe and pleasant environment for our Occupiers and Consumers through the management of Health and Safety systems and the promotion of best practice throughout all areas of operation.
Key Responsibilities
Main Duties
1. Manage, market and operate the Centre to the very highest of professional standards.
2. Develop strong relationships with all Occupiers.
3. Manage retail turnover collection targets, monitoring and highlighting – in particular – any under or over-performance to the Property Manager and Asset Manager.
4. Collating and monitoring footfall statistics.
5. Adhere to all key performance indicators.
6. Be the ‘face’ of the Centre with key stakeholders and within the local community and to develop strong community links, demonstrating added value to the community within which the Centre operates.
7. Ensure that the Centre is maintained to an excellent standard and contractors are carrying out their work to an appropriate standard....