Salary: £30,012 + 5% annual bonus + monthly performance bonus
* Hybrid/home working options available (options vary dependant on candidate location)
* Join an organisation passionate about employee engagement
* 35 hours per week between the hours of, Monday to Friday, 8:30 – 19:00
About the Role
We have an exciting opportunity available for a Non-Advised Sales Consultant within the Financial Services Sales area to join our department.
As part of this fast-paced team, you will make outbound calls to our NFU Mutual customers, selling Financial Services products in compliance with our regulations and quality standards whilst meeting activity and performance targets.
We’re a team that puts our customers at the heart of everything we do. It’s what we’ve built our reputation on and as a Non-Advised Sales Consultant you’ll ensure we continue to deliver this outstanding service, bringing your personality to the role and establishing relationships with our customers. We’re all about warm personalities, quality conversations and a customer-first attitude.
To support the growth of our Financial Services portfolio, you’ll implement initiatives for the generation of leads. You’ll develop and maintain effective relationships with our Financial Planning and Advisory team as well as the NFU Mutual Agency Network and any third parties to improve the quality of leads generated and developing the non-advised channel.
To be the best you can be in this role, we provide a comprehensive training programme that includes a mixture of classroom and hands-on experience. Once your training is complete, we will provide a supportive learning environment so that you can confidently start your career with NFU Mutual.
This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”.
About You
Highly motivated with a positive, can-do attitude, you will use your customer service or sales experience to consistently achieve targets. Committed to learning and development and ready for the challenge of being part of a new team, you’ll thrive in this fast-paced working environment. To apply for this role you must have:
* Experience working with a telephone-based sales or customer service role (ideally within financial services)
* Experience of working towards targets would be advantageous
* Excellent organisational skills with a strong attention to detail
* The ability to work collaboratively and manage stakeholders effectively
* The ability to demonstrate resilience
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Rewards and Benefits
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
* Salary offered is £30,012 per annum
* Monthly performance bonus with potential OTE of £40,000 per annum
* Annual bonus (up to 5% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme*
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership – subject to T&Cs
* Health and wellbeing plan- cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering - volunteering in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024 and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
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