This professional role takes our clients from their first enquiry through a personalised journey all the way to their special day.
This is a hybrid role of office based, remote and operational on site management, joining a team of three. You will be required to work varied shift patterns including some evenings and weekends via a well structured and sensible work life balance schedule.
You will need multi-functional experience, humour and an ability to train, develop and manage your team, whilst working with other peer group managers within the organisation.
You must be passionate about planning & coordinating weddings and events.
Your duties will include:
* Delivering sale and revenue budgets strategy and planning
* Managing revenue, margin and profit budgets.
* Booking, planning, coordinating and the delivery of in-house events.
* Managing and overseeing the operational event teams.
* Schedule and lead show-arounds for potential clients.
* Meeting with the clients to ensure all information is collated when planning their event.
* Showcasing the Manor house & hotel's features, packages, and amenities to encourage potential clients.
* Managing the upkeep of the venue, as well as preparing for the setup of an event.
* Development of social media content.
* Receiving and responding to enquiries via phone, email, and third-party websites.
Candidates will need to show the below experience & skills
* Educated to degree level in hospitality or similar.
* Event management experience - Minimum 1 years post graduation
* customer service skills.
* to be thorough and pay attention to detail.
* the ability to accept criticism and work well under pressure.
* the ability to work well with others.
* to be flexible and open to change.
* leadership skills.
* excellent verbal communication skills.
* Strong Word & Excel capability.
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