Job Description
Join us and help deliver the exceptional, every day.
We are looking for an experienced Electrical Testing Manager to work with a range of Mitie clients to manage the service delivery for Streetlighting, PAT and Fixed Wire Testing services
You must be able to work to high levels of health and safety, understand and be able to work to building statutory requirements and ensure regular monitoring and inspection procedures are carried out for all equipment as part of the preventative maintenance programme.
You should have a full, current, driving license, be IT literate for record keeping, have good customer service skills, be physically able to carry out the fuller duties detailed in the job description.
The ideal candidate would have a background in facilities or mobile maintenance within the construction sector, or similar, and be qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
Note: All offers will be subject to candidates passing DBS and SC Clearance
Main Duties
* To manage the delivery of a range of planned, reactive and project works within Streetlighting, PAT and Fixed Wire Testing services.
* To work collaboratively with the client, engineering and support teams to meet all contract requirements, KPI's and deliver exceptional customer service.
* Take a proactive approach to customer care, resolving day to day issues and escalating where required.
* Maximise utilisation of Archibus to manage service delivery, record retention and reliability of management report data.
* Effectively and efficiently manage resources ensuring teams have the materials, equipment, capability and capacity to deliver.
* Take a proactive approach to driving continual improvement through innovation to improve quality, efficiency and process
* To report all incidents, accidents and near misses including non-compliant or unsafe conditions at the earliest opportunity.
* To carry out regular task audits to provide safety and quality assurance.
* Carry out investigations and provide findings and recommendations as required
* To coach, mentor and develop team members to reach their full potential including support to those who under perform.
* Ensure adequate pre job briefs, supervision arrangements, workface inspections, quality assurance and LFE is completed throughout team operations.
* To ensure all subcontractors engaged to deliver services are managed in accordance with Mitie and client procedures
* To ensure that teams have the capability and training to deliver a first-class service on time and to the agreed specification.
* To proactively engage with the team to brief, consult and obtain feedback, addressing concerns and resolving issues.
* Ensure the team are suitably trained and competent including any SQEP assessment are in place and any gaps in learning are addressed to meet business need and support personal development.
* To assist management with all reasonable requests and undertake additional duties in line with capabilities
Person Specification
Experience & Qualifications
* Qualified to either Level 2/3 City and Guilds 2330 or NVQ Level 3 Electrical Installation and 17th or 18th edition.
* Testing & Inspection - 2391 qualification
* Must have existing or previous experience being Nominated Person under Sellafield electrical arrangements
* IOSH Managing Safely
* Experienced in preparing Risk Assessments
* Commercial understanding
* Supervisory experience
Additional Skills
* Must have ability to professionally liaise with client respresentatives and management.
* Be able to organise work and liaise with operational teams to deliver
* Good general knowledge of health and safety, facilities services and operational practices would be advantageous.
* Sound understanding of nuclear site procedures and practices
* Good time management skills
* Computer literacy is desirable.
Health and Safety Responsibilities
* Follow Group and company policies and procedures at all times;
* Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
* Use all work equipment and personal PPE properly and in accordance with training received;
* Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.